Terms & Conditions

Welcome to dd88, Bangladesh's trusted online sports betting and casino platform. These Terms & Conditions govern your use of dd88's website, mobile interface, games, betting services, promotional programs, and any other features made available through our platform. These terms apply equally to all users across Bangladesh, whether you are located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or any other city.

By registering an account, accessing the dd88 website, placing a bet, claiming a bonus, or using any feature of our platform, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of dd88 immediately. dd88 reserves the right to modify these terms at any time with reasonable notice communicated through the platform.

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (the user) and dd88 (the operator). Access to, and use of, the dd88 platform is conditional on your acceptance of and compliance with these terms. These terms apply to all visitors, registered users, and any other party who accesses or uses the platform in any capacity.

You agree that dd88 may revise these terms from time to time to reflect changes in platform features, applicable law, or operational requirements. The most current version will always be available on this page. Continued use of the platform after any changes are posted constitutes your acceptance of the revised terms.

2. Eligibility Requirements

To register and use dd88, you must meet all of the following eligibility criteria without exception. dd88 strictly enforces these requirements to maintain a safe, compliant, and responsible gaming environment for all players across Bangladesh.

• You must be at least 21 years of age or older to create an account and place bets on dd88.
• You must be a natural person (not a corporation, trust, or automated entity) acting on your own behalf.
• You must provide accurate, truthful, and up-to-date personal information during registration and keep it current at all times.
• You must not be an employee, director, contractor, agent, or close family member of a person employed by dd88 or its affiliated companies.
• You must not hold more than one active account on dd88. Duplicate accounts will be suspended without notice.

dd88 reserves the right to request age and identity verification documents at any time. Accounts may be suspended or permanently closed if eligibility criteria cannot be confirmed. This is not a punitive measure but a compliance requirement to protect all users.

3. Account Registration & Security

Each user may hold only one active account on the dd88 platform. Accounts are personal and non-transferable. You are solely responsible for the security of your login credentials and all activities that occur under your account.

Account Verification (KYC)

dd88 operates a Know Your Customer (KYC) verification process in accordance with responsible gaming best practices. You may be required to submit one or more of the following documents before processing withdrawals or upon request:

• A valid government-issued photo ID (National ID card, passport, or driver's license).
• Proof of address (utility bill, bank statement, or official document issued within the last 3 months).
• Proof of payment method ownership (e.g., screenshot of active bKash or Nagad account linked to your registered mobile number).

Protecting Your Account

You must keep your username and password confidential at all times. Do not share your login details with any third party. dd88 will never ask for your full password via email, live chat, or phone. Any unauthorised access to your account should be reported to our support team at [email protected] immediately. dd88 accepts no liability for losses arising from your failure to secure your account credentials.

4. Deposits & Withdrawals

dd88 supports a range of local and international payment methods tailored for players in Bangladesh. All financial transactions are processed through secure, encrypted channels. dd88 does not charge any internal fees for standard deposits or withdrawals, but your payment provider may apply its own charges.

Deposit Rules

Players must use a payment method registered in their own name. Third-party deposits are strictly prohibited and will result in account suspension. The following deposit methods are currently accepted on dd88:

• Mobile banking: bKash, Nagad, Rocket, Upay.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank.
• International cards: Visa and Mastercard (subject to availability by your card issuer).

Withdrawal Rules

Withdrawals are processed to the same payment method used for the original deposit wherever possible. dd88 aims to process approved withdrawal requests within 24–72 hours, subject to KYC verification status and your payment provider's processing time. The following rules apply to all withdrawals:

• Minimum withdrawal amount: ৳500. Requests below this threshold will not be processed.
• Bonus funds must meet the applicable wagering requirement before a withdrawal is approved.
• dd88 reserves the right to request additional verification documentation before releasing any withdrawal above ৳50,000.

5. Bonuses & Promotional Offers

dd88 regularly offers promotions including welcome bonuses, reload bonuses, free spins on selected slot titles, and cricket betting cashback offers aligned with BPL, IPL, and T20 World Cup schedules. All bonuses are subject to the following general terms, and each individual promotion may carry its own specific terms communicated at the point of offer:

• All bonuses must be claimed within the stated validity period. Expired bonuses are automatically forfeited.
• Wagering requirements apply to all bonus amounts. The standard rollover is 10x the bonus amount unless otherwise stated in the individual promotion terms.
• Bonuses are for personal use only. Abuse of promotional offers, including coordinated bonus farming or multi-accounting, will result in immediate account closure and forfeiture of all associated funds.
• Free spins winnings are credited as bonus funds and are subject to the applicable wagering requirement before cash-out.

6. Betting Rules & Dispute Resolution

All bets placed on dd88 are subject to the specific rules applicable to the game or sport in question. It is the player's responsibility to understand the rules of any game or market before placing a wager. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player.

Cricket Betting Special Rules

Cricket betting markets on dd88 cover BPL, IPL, T20 World Cup, ICC Championship fixtures, and Bangladesh Tigers bilateral series. In the event of match abandonment, dd88 will void all unsettled bets on that match and return stakes to players' accounts within 24 hours. Live in-play bets that have been fully matched and settled at the point of abandonment will stand. Any suspected match-fixing or irregular activity will result in immediate bet suspension and potential account review.

Dispute Resolution Process

If you believe a bet has been settled incorrectly or have a complaint about a transaction, please contact our support team at [email protected] within 30 days of the event. Provide your account username, the relevant bet or transaction ID, and a clear description of the issue. dd88 will review all disputes fairly and respond within 5 business days. dd88's decision on bet settlement matters, made in good faith in accordance with published rules, shall be final.

7. Responsible Gaming Commitment

dd88 is committed to providing a safe and responsible gaming environment for all players. We believe gambling should remain a form of entertainment, not a source of financial stress or hardship. In line with this commitment, dd88 provides the following responsible gaming tools to all registered players:

• Deposit limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Time-out / cooling-off period: Request a temporary account suspension of 24 hours, 7 days, or 30 days at any time.
• Self-exclusion: Permanently close your account if you feel gambling is negatively impacting your life. Contact [email protected] to activate self-exclusion.

Players aged 21 and above may use the platform. If you suspect an underage person is accessing your account, report it immediately. dd88 takes underage gambling extremely seriously and will permanently close any account found to be used by a person under the age of 21.

8. Prohibited Activities

The following activities are strictly prohibited on the dd88 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to the relevant authorities:

• Fraud, money laundering, or any attempt to use dd88 for illegal financial activity, including using proceeds of criminal activity to fund deposits.
• Using automated bots, scripts, or software to gain an unfair advantage in any game, bet, or promotional offer.
• Collusion with other players to manipulate the outcome of any game or exploit a bonus offer in a coordinated manner.
• Attempting to exploit technical errors, system glitches, or loopholes in the platform's software or payment processing systems.

9. Account Suspension & Termination

dd88 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, if there is reasonable suspicion of a breach of these Terms & Conditions, fraudulent activity, or any conduct deemed harmful to the platform or its user base.

Upon termination for cause (breach, fraud, or prohibited activity), dd88 is not obligated to return any funds held in the account. Upon voluntary closure or account closure by dd88 without cause, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via their registered payment method within a reasonable timeframe.

10. Limitation of Liability

dd88 provides its platform on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, dd88 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. dd88 does not guarantee uninterrupted access to the platform and accepts no liability for losses arising from scheduled or unscheduled maintenance, technical failures, internet connectivity issues, or force majeure events.

In no event shall dd88, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if dd88 has been advised of the possibility of such damages. dd88's total aggregate liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the event giving rise to the claim.

11. Privacy & Data Protection

dd88 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By creating an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. dd88 uses industry-standard SSL encryption to protect all data transmitted through the platform. We do not sell or rent your personal information to third parties. For full details on how your data is handled, please review our Privacy Policy page.

12. Amendments to These Terms

dd88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, dd88 will endeavour to notify registered users via the email address associated with their account or through a prominent notice on the platform at least 7 days before the changes take effect.

Your continued use of the dd88 platform after the effective date of any amended terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you must cease using the platform and may request account closure by contacting [email protected].

13. Governing Law & Jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international online gaming standards and the principles of fair dealing. dd88 operates as an international online gaming platform serving players in Bangladesh and surrounding markets. Any unresolved disputes may be escalated to an independent dispute resolution body as determined by dd88 at its discretion. These terms do not limit any statutory rights you may have as a consumer under applicable law.